Airhostess Training - Safety Procedures

A number of reporters from The Time Magazine went to visit an airhostess Training premises. He witnesses the actual training procedures that the crew normally undergo. In fact he had the chance to practice it himself.

1. The emergency evacuation procedure.
The airhostess, demonstrate how the command to evacuate should be made.

2. Fire extinguishing practices
The visitor tried the fire mask but of course did not have the opportunity to empty the extinguisher onto real fire.

3. Ditching exercise
The crew had to put on the life jacket and jump into the pool. They had the chance to inflate the jacket.

The video is given below::
.........................................................


Note:

Airhostesses are required to be on flight mainly for safety reasons. In emergency situation, they are responsible for the safety of the passengers. In fact the airhostesses had underwent special training on hoe to handle emergency situations. All of them had been trained and certified competent.

air hostess training for lufthansa

A glimpse at the air hostess training carried out at lufthansa. A fast video on the training. Take note of the following items:
1. serving of beverages
2. practice with the life raft in water
3. first aid training, delivery of baby
4. grooming practices
5. Then graduate  and off for the first flight





<

improving social skills - Case Study

I know a case where the airline put high importance to improving social skills on the new recruits of airhostess or cabin crews.Personally, I think that this is the right move, as providing the services in flight has alot to do with building rapport and socializing with the passengers.

Let us review the very definition of social skills. One dictionary defines it as:  .A social skill is the skill that facilitate interaction and communication with others.


Method to Build the social skills:
I thought the methodology is rather traditional and from the past, I may be wrong though. But again, who cares whether  it is old method or not, as long as it works. Under training environment, the trainees are expected to start conversation and talk to at least 2 strangers per day. The methods and approach were thought both in theory as well role play. 


Starting a conversation especially with strangers are difficult. There is always the fear of rejection, what if the strangers do not want to be disturb?. In most cases the fear is self imposed, it is more of a barrier set upon one's self. The students will be thought the do's and don't in starting a conversation. Things can be funs some time. Imagine if you were one of the staff that undergo different category of training at the company's training academy, you would be approached by 10 different young girls anxiously wanted to start a conversation. The situation is rather unreal.


Despite many arguments against the process, it does proof its ability to crack the mindset and free the young staff from the self imposed prison. She will crack open the cocoon the that contains her. Unless the company can think of a better method to train the airhostess, they might as well stick to it..

Training for Air hostess

The training for air hostess training can be best shown by using video. This is because video will capture the details and realism involved. I had selected a video from the youtube ..."Jet2 Cabin Crew Course Manchester". It is not a video designed specifically for training but it does capture the important moments in the training program.

Please take notes of these moments in the video. These moment have certain relationship to the training contents::

1. Team work development
2. Familiarize with the safety equipment
3. emergency landing procedure
4. practices in water
5. operation of the door, normal and emergency
6. announcement practice
7. make up and grooming
8. slide raft
9. use of fire extinguisher
10. emergency evacuation.








The training for Air hostess  will not be complete without the services training, which is not shown here. It may be difficult to get the video as service training can be the trade secret of a company. It is the factor that differentiate one airline from the other. Most of the videos are on the generic training which are not company's specific.