Showing posts with label interview guide. Show all posts
Showing posts with label interview guide. Show all posts

Thursday, September 13, 2012

common interview questions and answers


I had been interviewing staff for my companies. I include some common interview questions I had been using and include the possible answers.

As an interviewer, I keep on comparing the interviewee against the specific mental image of the ideal worker for the specific position. I had to admit, most of the time, the mental image is not very clear, it is always based on the experiences and prior knowledge that I had had.

These are some of the questions:

1. Tell us about yourself.
It is a very open question and many of the interviewee would be tempted to show the positive points about himself. However, please remember that what we want is to know more about you and to check whether you are the suitable candidate for the post. This mean that you have to  do some research to find out about the company, the job you are applying and the required skills.

As I had mentioned earlier, I want to know the interviewee and try to match him/her to the mental image of the ideal person. Please avoid talking about your unrelated achievements.
2. Tell us about your strength and weakness.
This is a direct question of your own perception of yourself. You may have to justify you answers, as the interviewers may opt to drill deeper into the matter.

About your strength, please be prepared to state and explain a few strength that you think can help the company.You can talk about your character, your education or your experiences. For example, if you are applying for a position of a trainer, you may say ..." I enjoy watching people grow and successful, this is because I feel my work as a trainer has help them. In fact I had set this to be my goal in life, that is why, I pursued the MBA in HR Development. In fact my previous position was as a training manager. It was too bad that my previous company was bought over by the competitor and I had to leave".

Talking about weakness can be a bit difficult. It is natural that most people do not like to talk about weakness. When you talk about your weakness, show the interviewer that you know about it and tell them how you are going to solve the issue

3. Where do you see yourself in five years?.
Be tactful to answer this question. Never tell them that you would like to be the boss of the interviewer, and  at the same time avoid giving them the idea that you are a dead wood.

Getting the correct answers for the common interview questions can be the factor that determine whether you get the job or not.

Friday, September 30, 2011

Standing Out in Cabin Crew Interview

The interview can be the final stage in your journey to become a cabin crew. When you are being called for a individual interview, it mean that you had satisfied the employers requirements for your qualifications and physical attributes. The group interview would weed out the incompetents and people with poor language capability

A. ,Prepare for the interview - Different people will advise on different things. I would suggest that you prepare your self on the following areas:

a. The jobs you are applying. You may use the 4W and 1 H..... what, why, when, who and How, whatever applicable.

b. The brief information about the company, the history, destinations, the companies fleet and destinations. It will help if you have some information about the relevant personnel, example the chairman or the CEO of the company.

You may be required to bring along with you the testimony and certificates. Bring the originals as well as the photostat copy.

B. Handling interview
The interview will involve your listening and speaking skills plus the knowledge or the contents. This will mean that you will need to understand the questions and are able to provide the answer in a logical and comprehensible unit.

The most interviewers will have the ice breaking questions. It is intended to make you settled and remove the tension. Please do not mislead and think that it is important. The opening questions negative marking, that mean if you get it right, there is no mark, but if you get it wrong, you will be penalized.

Some of the examples of the opening questions are:
- How do you know about the vacancy?
- How do you get to this office?
Answer it concisely and straight to the point. Do not offer more than what was asked.

Frequent Questions
a. How do you handle difficult passengers.
This is a very general and open question. You need to give example and explain the situation.
If you can quote your own example, so much the better. You you do not have, then you can give a hypothetical case.

b. Why should we choose you?
Tell them that you like the job. They will also like to know how the company can benefit by having you.

c. Tell me about yourself?
The interviewers are looking for point to check your suitability for the job. Talk about your education and experiences. They also like to know about your personality and preference.

Tuesday, August 30, 2011

What You Need To Know Before Your Cabin Crew Interview

Getting through a cabin crew interview is a calculated effort. The preparation include beefing up and preparation in the following areas:
a. knowledge about the job
b. knowledge about the airline
c. knowledge about yourself, you strength and weakness
and
d. your interview skills
e. you language profiency.

read further.. the article By: Tobay Dytham Swifft

There is a lot you can do to prepare for your cabin crew interview, and preparation is good. However, sometimes what matters most is the important issues that are rarely discussed. How you handle the interview can be just as important as (or more important than) your answers.

Showing up to your cabin crew interview worried or nervous can work against you. You are applying for a job that will require you to be cool under stress. We've all seen the pandemonium that happens during the boarding and disembarking. This is a stressful time, especially for the passengers and new members of the cabin crew.

Being able to handle stress under such normal situations will be expected, as well as being able to handle stress under much more dire circumstances. Walking into an interview can be stressful for anyone, but showing signs of obvious nerves can work against you.

Open and friendly individuals are needed on every airline. People with ample patience, even when being challenged, are also necessary. How can you present all of these qualities during the interview? While you might be able to give plenty of right answers throughout the cabin crew interview, landing the right answers in a voice that is barely audible or filled with self doubt does not indicate that you are open, friendly, strong under fire, or confident.

Sometimes it is necessary to ask your friends or family for feedback before your interview. Sometimes we develop expressions or vocal tones that can be easily misinterpreted. Simply asking about their experiences communicating with you can give you a little insight.

You want to look, sound, and portray the part while still retaining your own personality and being your own person. That means that you have many strengths that would make you a great candidate. You need to tell the panel about those strengths, especially those that fall under the customer service realm.

Your cabin crew interview may have a written exam, a multiple choice questionnaire, or require that you deliver an oral presentation. Visual cues for any presentation are very helpful. You will usually be informed ahead of time if you are to deliver an oral presentation. The final point you will want to consider is that the more familiar you are with the airline as well as the hiring process the better you're going to do during your cabin crew interview. Take the time to get some reputable information for the specific airline.

Article Source: http://www.articlesnatch.com


About the Author:
In you are looking for sample cabin crew interview questions and help on how to answer them then click here: cabin crew interview

Under Creative Commons License: Attribution No Derivatives

Sunday, April 4, 2010

flight attendant job interview

Once you have decided to work as a flight attendant, the next task is to prepare yourself for the career. The biggest hurdle will be the interview. There are thousands who come for the interview but were not chosen, simply because they had failed in the selection process. The failures are mainly due to poor preparation.

Some of the areas that will be tested in the interview are:

1. Language skill - this is critical especially if the language of the travel industry is not the mother's tongue. The preparation takes time and attending language courses is recommended for those who need to improve his language.

2. Your Disposition - poised and professional. Your body language and mannerism. It need to be polished.

3. Social Skill - how you relate to other.

4. Cognitive skills - ability to reason out and think quickly.

5. Airline Knowledge - This is an indicator of your seriousness to get the job. If a person want a job, he or she should know what the job is about. Certainly he has done some research on it.


However all these are tested within the short period of the interview. That interview skill is critical. Although you had prepared for all the above, you can still be rejected if your interview performance is below the par.

Fortunately there are packages, prepared to assist a person going for interview. Although it is not free but the investment is worth it.
Check it out ===> Click Here!

These are some of the topics covered:

1. Learn The 'Mind-Set' Of Successful Interviewing

2. "How To Answer Any Question An Interviewer Could Possibly Throw At You!
in less than 15 minutes.

3. "Package & Spin" your work experience so it is a perfect fit for the job

4. Increase your confidence, easily calm nerves or fear

5. Use professional words and phrases that will impress them

6. Position yourself as the BEST candidate for the job

Guide on how to answer some difficult questions will be provided: Examples

1. Tell them exactly what they want to hear — so you get hired!

2. Can you explain this gap in your employment history?

3. Exactly why do you want to work here?

4. Why should we hire YOU? What can you do for us that someone else can not?

5. What do you consider to be your greatest strengths and weaknesses?


Find out more about it ===> Click Here!



I hope this will assist you in your journey to be a airhostess.

Joha
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.
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Thursday, December 24, 2009

to be air hostess - interview

Want to be a air hostess? We had prepared some interview guide for you.

Imagine you yourself as the owner of the airline looking for air hostess or cabin crew. You would have your own criterias of the type of people that you want. Same thing with the company that you intend to go for the interview. The criterias varies. Some airlines are looking for good looking persons who are able to made the passengers feel as a guests in the aircraft. Some will be looking for person who can entertain the passengers.

These criterias can be broadly divided into:
- education background
- language proficiency
- personality
- team work
- discipline
-world outlook

Theoritically, the interviewers need to be aware of two types of errors that they can fall into:
1. first - the error of NOT selection the good candidates.
2. secondly- the error of selecting the NOT suitable candidates.

It is obvious that they will try to avoid nbr 2. It will be too expensive to employ a not suitable staff.

Happy reading.

1. Purposes
Have you ever wonder, what is the purpose of an interview. Many will say that it is an opportunity to showcase your qualifications to an employer and to show them that you are the most suitable person to fill the vacancy. They are right, but only 50% correct, as the other reason is for you to select and choose the career or the employer. So it is always two ways. Whatever is the reasons, it is always good to prepare for the interview and to show your interest, bearing in mind that you always have a choice to accept or not to accept the job, once you receive the offer.

2. Preparation
Thorough preparation is always expected from the applicants. Basically, you will need to prepare in 5 different areas:

a. Your own record and CV
Review your qualification and experiences, write it down, in case you forget.- Always be ready to describe to the panel your experiences, show them how your experiences are relevant to the job you are going to apply.- Prepare to discuss your strength and weakness, think of how you can help the organization if you are given a chance to contribute.- Be ready to answer broad questions, such as "Why should I hire you?" "Why do you apply for this job?".

b. Your knowledge about yourself
What I mean is, you should know what you want in life, in short what is your life plan. Certainly there must be something you want to achieve before you die. Then, what is your plan to achieve it.
It is always good for you to know your personality type, some people are overt and extrovert while some may be introvert. Some are the drivers type, who talk about the big vision, but leave them alone, they will not be able to implement. Do a bit of research on this, get to know different concepts and thinkings. Topic such the mayer briggs testing can shed some light. Of course you need to know the thinking behind the test. In my other site I mentioned about the other test. Please visit the pramugari site.

c. Knowledge about the job.So if you are going for cabin crew interview, make sure you know the job. The HR personnel tend to find the big words for a normal job. Ask some basic questions, why does the job exist, what is the job outcome required and what do you have to do to achieve the outcomes.

Take for example, the job as the cabin crew, you may say, the job exist as a marketing tool to differentiate the airline to the competitors. So somehow, you are the marketeer, that affect the number of seats booked on a given flight. So the job outcome will be a satisfied customers that will return back. Then you will understand that the inflight services, food and wine are only the mean to the outcomes. Off course, you need to know, the job contents, I mean what a cabin crew does.

d. Knowledge about the organization
Have some idea on the culture of the organisation, and the culture of the Cabin Crew Department. What is the things of value to them. Get to know the top two levels in the organisation. Who will be your boss.What are the aircraft types the airline operates, where do they fly?May be you have the chance to read the airlines web page.

Knowing about the organisation will demonstrate to the interviewers that you are concerned about the job, you have the interest and willing to spend time to research it.

e. Rehearse the interview.
It is good to have a person who have been conducting the interviews to run through a mock interview. Of course the feeling is not the same. If you lucky to have friends that had been conducting interview, then you can benefit more from the exercise.

3. Things to bring- Social Security card/ or for some countries, the passport or identity card or drivers license.- Resume or application. Although not all employers require a resume, you should be able to furnish the interviewer information about your education, training, and previous employment.- References. Some employers typically require three references. Get permission before using anyone as a reference. Make sure that they will give you a good reference. Try to avoid using relatives as references. They may call them or just rely on the written documents.- Transcripts. Employers may require an official copy of transcripts to verify grades, coursework, dates of attendance, and highest grade completed or degree

4. Understand the Selection Process
It will be useful to know how the airline normally select their air hostess. For example, I know of an airline that has 3 levels of interview. The first will be a grouped walk-in interview. You need to bring all the relevant certificate and resume, a letter from a doctor. Before you enter the interview room, you will pass through three persons to check you height, weight, physical appearances and resume and certificate. If you can get clear through them, then you will be put into group of 10, for the group interview. A panel of four personnels will be there to select the personnels for the next interview.

5. Sample QuestionsThe sample questions are provided as a guide for you to prepare for the interview. Be prepared with the answers and try to rehearse them out with your friends or family .
a. These are the some of the possible questions asked by the interview panel. The sequence of the questions will vary according to the interviewer.-
- Tell me about yourself? (try to talk about yourself for 2 minutes, have a structured answer), they may know you by your application letter, but want to see your response in person.

- What do you know about our company?- Why should we hire you?

- What can you do for us that someone else can't?

- What do you look for in this job?

- What dont you like about a air hostess you come across.?

- How does this assignment fit into your overall career plan?

- Describe your interpersonnel style.

- What do you believe is the most difficult part of being a supervisor of people?

- Why are you looking for a new career?

- How would your colleagues describe you?

- How would your boss describe you?

- What do you think of your present or past boss?

- What were the five most significant accomplishments in your last assignment?

- What were the five most significant accomplishments in your career so far?

- Can you work well under without supervisions

- Can you physically and mentally work 10 hours non- stop (commercial flight can last more than 10 hours)

- Why do you want to work for us?

- What other positions are you considering

- What are your career goals?

- How did you do in school?

- What was wrong with your current or last position?

- What kind of hours are you used to working or would like to work?

- Do you have your reference list with you?

The actual interview can be like a casual chat or it can be like an official discussion. It depends on the panel. The company is looking for a staff with the potential and the right attitutes. From the questions, the panel can judge your knowledge, your potential and attitute. For example,if you are being asked by a specific knowledge of the company which the public normally do not know, he is testing you and want to check how you handle difficult question. If you answer correctly, he will proceed with another, till you do not know the answer.

6. Questions you may want to ask the Interviewer
Be careful on your questioning. Be selective based and depend on how the interview progress.-

- Why this position open?
- How often has it been filled in the past five years?
- Ask them about the job contents
- Their problems with the existing crews.

These questions are presented only as interviewing guidelines. They are meant to help you prepare for the interview. Some questions may or may not be appropriate for your interviewing situation. By practicing your responses to some of these questions, hopefully you will not be taken off guard if asked one of them.
Most importantly, relax, go with the flow of the interview, and before you know it, you'll be in your next job.

7. Interview DayOn the day,
prepare well, especially your personal appearance, go for facial treatment. Be well groomed, your hair, your nails etc. Dress appropriately. Do not chew gum or smoke. Be early and learn the name of your interviewer and greet him or her with a firm handshake. Use good manners with everyone you meet. Relax and answer each question concisely. Use proper English and avoid slang. Be cooperative and enthusiastic. Use body language treatment to show interest, use eye contact and don’t slouch. Ask questions about the position and the organization, but avoid questions whose answers can easily be found on the company Web site. Also avoid asking questions about salary and benefits unless a job offer is made. Thank the interviewer when you leave and shake hands. Send a short thank you note.

8. Presentation
In case you may be asked to do a structured presentation, you may choose to follow the following guideline.a. Introduce yourself. Ideally with a slide with your name on.b. Start with an attention grabber. I love to use a funny story.c. Make one main point in the presentation and use a few visual slides to illustrate it.d. Try to break this point down into a list of three main concepts and present them on a single slide. See the section on the rule of three for more details.e. End on a high point.
The research shows that the ending will be the most remembered. If you can add an element of suspense, so much the better.

9. Post InterviewIf you do not receive the answer, you may choose to call them. Use the experiences positively,in case you dont get the job, ask your self, the question why, and can you improve. This is better that to bear any ill feelings against the organisation.
Hope you will join us as a air hostess.

I include some reference books that can help you for the interview. They may help you.


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Links to Airlines Web Pages and Vacancies Summary.