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Types of Training For Cabin Crew

The functional training for the cabin crews can be divided into three broad categories,  the initial training, the continuous training and the training for promotion. This article focuses only on the initial training. This is the training required before the first flight.

The initial training is the most comprehensive of the three types of trainings. It is designed for a new crew who has just joined the company. Most of these young staff has never worked before, so the trainings, beside teaching about the safety and passenger services procedures, has to include elements to transform them from school boys and girls to responsible adults representing the company in flight.

The subjects would include the following topics:

1. Company's history mission vision and expectation.
This is intended to instill pride and esprit de corps to all new staff. The training would expose the staff to the mission and vision of the organisation.

2. Grooming and Fine dining.
This is to enable the crews to portray the image of the company. You would notice that crews of an airline will have their own way of dressing and make up, even the way they walk and carry themselves are peculiar to a given airline. This is attributed to the trainings and the guidance processes that they had undergone.

3. Team work.
Working in enclosed environment can create tension and apprehension. In an emergency situation, working in team is the utmost important as the tasks cannot be performance by an individual. Imagine the effort to bring 400 passengers to safety in the midst of confusion and blazing flame during crash landing.

4. Aircraft and the systems familiarization.
The focus is on the emergency and services delivery equipments. Subject such as the operation of the aircraft doors in both the normal mode and emergency mode. Luckily the aircraft mock-ups that resemble the actual aircraft are available to make learning easier.

5. Safety Procedures.
The aircraft safety procedures are quite standard and are guided by the authorities and aircraft manufacturer. It is normal for the aircraft manufacturers such as Airbus or Boeing to come up with the standard procedures that are approved by the authority such as FAA for USA

Upon completion of the training, the new cabin crews have to undergo the examimations. The examinations are normally divided into two phases, the theory and practical. Those who had completed and pass the theory examinations are allowed to proceed to the practical test. Normally the practical had to be completed without any error.

The initial training will also provide the second opportunity for both the new crews and the company to review the employment contract. The crew who cannot meet the grade, both in the course examination and other assessments, can be terminated early before they even have the chance to fly the aircraft.

The other types of trainings are the continuous training and training for promotion. The continuous training will be a short 2 day course followed by an examination to recertify the crews. The training for promotion will be conducted for any change of aircraft fleet. It will be shorter that he initial training and focus on the safety and aircraft knowledge.

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