In its effort to upgrade the services for the Middle Eastern, Malaysia airlines has trained a group of 25 cabin crews in speak Arabic. The program consist of 100 hour of face to face instruction conducted by a local Arabic School and conducted at MAA, or Malaysia Airlines Academy in Kelana Jaya Malaysia. For most the crew, Arabic language is not foreign, as the majority are muslims and they are able to read the Quran and write in Jawi, the Arabic text. However for a non muslim the task is challenging, as the pronunciation is totally out of the ordinary.
After 100 hours, the crews are able to converse with the travelers. They are able to make the flight announcement in the standard Arabic, and some of the travelers were impressed and even offer them employment. The passengers were grateful, and react positively to the crew.
Malaysia has seen an increase in the number of travelers from the Middle East. This is especially so the the Western Countries showed resentment to the dress code of the people. With the attack on Iraq and Afghanistan, and the cruel behaviuor of the invading forces, some of the arab choose not to visit Europe any longer.
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