skytrax - best 20 airports for 2010

Skytrax has selected the best 20 airports for 2010.

The video shows them.



About 10 millions passengers surveys were carried out. The first position went to Changi in Singapore. It was a tough and close fight with South Korean, Incheon Airport.

New Zealand was happy when Auckland received the 9th position upsetting the Australian. The Aussies only managed at its best the 18 position for Brisbane.

A comprehensive surveys were carried out under the three main headings:
- The products and facilities
- The staff services
- the website.

B. The measures the passengers satisfaction throughout his journey passing through the airport. Imagine the stages a passenger has to pass through, example on arrival. As he step out of the aircraft door, the long walk to the immigration check point and then the waiting for the bags.

Then the customs clearance, followed by the transport to the destination are all being measured. The same is being done for departing passengers.

World's top 20 best airports

1 Singapore
2 Seoul Incheon
3 Hong Kong
4 Munich
5 Kuala Lumpur
6 Zurich
7 Amsterdam
8 Beijing
9 Auckland
10 Bangkok
11 Vancouver
12 Kansai
13 Centrair Nagoya
14 Helsinki
15 Copenhagen
16 Frankfurt Main
17 Tokyo Narita
18 Brisbane
19 Cape Town
20 San Francisco

A survey of this nature will certainly not a pure scientific measure. The elements of perceptions and feel is the main contributor to the measure.However it does separate the better airports to th mediocre.