How to Get The Job As AirHostess

Learn how you can have a career as a airhostess by meeting the requirements.






Comment 1.
I like the video, but its to straight to the point, theirs a whole lot more to it than this, and definiately not as easy, and in todays economy, getting into the flight attendant world without some sort of college degree or course is nearly impossible. If you think your going to be a flight attendant with just a high school deploma, good luck with that your odds are very slim, maybe not a few years ago, but today yeah. If you have a degree/etc good for you :) if you dont i highly recommendgetin1:)

Comment 2
Not completely true. It certainly helps, but I was offered a position 2 years ago with an airline that is part of the star alliance. I did not have anything more than a high school diploma and loads of customer service experience. Now, almost 2 years later, I went to school for photography- so hardly anything related to the flight experience, but I was re-hired with that same company. It IS ABSOLUTELY possible- you just need an outstanding personality

Good luck in your effort to be a airhostess.

Interview Video

Tips for Making the Best Impression at a Job interview


In your step to become a airhostess, the Job interview will be the decisive point. So good preparation is critical. Get the finer points to help you to convince the interview team that you are the suitable candidate.

I had selected an educational video to share about what to do in the interview. I think it is very helpful.

Video Tips_for_Making_the_Best_Impression_at_a_Job_Interview

Here is the tips enclosed in the page:

First Impressions
The first impression in the first few seconds can determine your overall success in the job interview. Establish direct eye contact, and be sure to deliver a firm handshake, though not too firm.
As you will understand after completion of the video, a relaxed body posture is also important. This can be done throughout the job interview by taking a deep breath while leaning back into your chair.

Asking Questions
Asking questions is vital to making a good impression in a job interview. It's okay to take a moment to respond to questions, and you can ask for clarification when necessary. Timing matters in a job interview, so take a moment to think and reply. If you have questions to ask, wait about two thirds of the way into the interview.
Be careful about asking questions. Try not to tell the interviewer how to run a business, and be discreet about the questions you ask. For example, instead of asking if people work long hours, ask about what the management style is like.

Messaging, Qualifications and Salary Negotiation
Establish what qualifications the interviewer is looking for. You should pair these requirements with your skills for the best impression.
Complete your messaging at end of the job interview. If they haven't asked about a skill, mention it. Delay salary discussion until later in the hiring process if possible.

Completing the Job Interview
Ask the interviewer if there are any issues about your qualifications, and address these. Make sure you've cleared up any issues at the job interview. If you heard about new skills they want, ask about them.
Ask directly for the job if you want it, which is vital to any sales impression. You should close the deal and express interest in the position at the job interview.

Good luck in your journey
to be airhostess

Sample of Job Requirement (SIA)

For the benefit of those who want to be a airhostess, I had selected the sample from the advertisement from SIA. The advertisement also stated the requirements for the applicants.


Cabin Crew (Singapore) ( SIA Web Page Click Here)
We will be conducting a recruitment exercise for Flight Stewardess/ Steward in Singapore. If you meet the following standards, we will be pleased to meet you at our walk-in interview.

Requirements
Singapore or Malaysian citizenship
Females who are at least 1.58m; Males who are at least 1.65m in height
Degree/ Diploma
OR
At least 2 GCE ‘A’-level credits and 2 ‘AO’-level credits including General Paper in the GCE ‘A’-level examination
OR
At least 5 GCE ‘O’-level credits including English and working experience
For Malaysian qualifications at SPM level, at least 5 credits including a minimum grade of B4 in English and working experience is required
Completed, are exempted from, or are not liable for National Service. Those in the process of completing NS may also apply.


Training
Our comprehensive 4 months training program will cover topics such as:
Product Knowledge including Food & Beverage
Service Procedures
Passenger Handling
Deportment & Grooming
Language & Communication Skills
Safety Equipment Procedures
First Aid
On successful completion of training you will commence flying duties.



Remuneration & Service Benefits
A monthly allowance will be provided during training. Upon graduation, you can look forward to a basic salary and various allowances amounting to about $3,500 a month. In addition, there is an annual wage supplement of one month’s basic salary and profit-sharing bonus. You will also be entitled to free travel to any SIA destination once a year and enjoy discounted travel at other times.

Application Details
Interested applicants, please download and complete this application form. Please bring the following documents for registration between 9am and 1pm.
Completed application form
Passport-sized photograph
Original(s) of:
a) your birth certificate
b) all educational certificates
c) identity card
Interviews will be conducted on 20 March 2010 (Saturday) at:

Sheraton Towers Singapore
2nd Level – Ballroom 2
39 Scotts Road
Singapore 228230

Sample of Job Requirement (MAS)

MAS WEBSITE CLICK HERE

Join Our World's Best Cabin Staff

If you love travelling and dream of experiencing the world, join us as a Flight Steward or Stewardess.
We offer an attractive salary package with allowances, medical and other fringe benefits.

Requirements:
Malaysia citizen aged between 18 to 30 years as of interview date.
Minimum SPM or any equivalent qualification recognized by the Malaysian Government with a pass in Bahasa Malaysia, English, Mathematics and any other 3 subjects taken in one exam.
Fluent in Bahasa Malaysia and English. Fluency in another language is an added advantage.
Minimum height (weight in proportion): 165cm (male) / 157cm (female)
Excellent health and good eyesight. Not colour blind.
Pleasant personality and a genuine passion in customer service.


If you meet the above requirements, please attend our CABIN CREW WALK-IN INTERVIEW to be held as follows:

TO BE IDENTIFIED - SHOWN FOR SAMPLE ONLY

STATION VENUE DATE CATEGORY
Kuala Lumpur Malaysia Airlines Academy
No. 2, Jalan SS7/13,
Kelana Jaya, Selangor 20th March 2010 (Saturday) Flight Stewardess
21st March 2010 (Sunday) Flight Steward


Registration time: 08.30 am to 12.00 noon

Please bring along your letter of application, resume, original and certified true copies of academic certificates, IC and recent passport-sized photograph (non-returnable).

Candidates are advised to dress appropriately (office attire) for the interview (t-shirt, slippers and jeans are not allowed). Female candidates are encouraged to wear kebaya.

Successful candidates will be required to sign a training bond. Employment will be based on a five-year contract.

Candidates are advised to be prepared for a possibly long waiting period due to an anticipated high number of attendees.


Other Vacancies
We will advertise vacancies periodically in selected local newspapers and via our website.

You can also submit your application together with a detailed resume, certified true copies of certificates, academic transcripts, identification card and a recent passport size photograph (n.r) to the address below:

(For Cabin Crew applicants, please specify your height & weight and also provide a 3R full-length photograph (n.r):

MALAYSIA AIRLINES
MANAGER HUMAN RESOURCE (RESOURCING)
FIRST FLOOR, ADMIN BUILDING 4,
MAS COMPLEX B,
SULTAN ABDUL AZIZ SHAH AIRPORT,
47200 SUBANG,
SELANGOR DARUL EHSAN

Please indicate the position you are applying for on the top left corner of the envelope. Only shortlisted candidates will be notified

Kerjaya Pramugari

Nama Pramugari di kenali di Malaysia dan Indonesia.Kerjaya ini lebih dikenali sebagai Cabin Crew di Eropah dan Flight Steward di USA. Walau nama nya berlainan, tetapi kerjaya nya sama.

Apakah tugasan Pamugari?. Munkin kalau anda bertanya 5 orang, anda akan dapat lima jawapan. Ini bukan bermakna yang penjawap nya tidak tahu, kerana jawapan boleh dibuat didalam beberapa perspective.

Adakan Pramugari diperlukan??
Jawapan nya......... sudah pasti diperlukan kerana...
a. Didalam peruntukan ICAO.... kapalterbang yang membawa penumpang mesti mempunyai cabin crew atau pramugari, untuk keselamatan penumpang. Bila terjadi kecemasan, emergency landing dan sebagainya, pramugari deperlukan untuk mengawal penumpang dan memberi arahan kepada para penumpang.

b. Pramugari ditugaskan menyediakan keperluan penumpang, makan, minum dan lain lain untuk keselesaan penumpang.

c. Airhostess juga sebagai wakil syarikat penerbangan. Mereka sebagai tuan rumah melayang tetamu yang datang.

Apakah Yang Pramugari buat didalam tugasan mereka?



di sambung...............

Job Of A Cabin Crew

Introduction
An Airhostess or  Cabin Crew is known by different names, depending where you are. In USA and Northern America, it better known as Flight Attendant. In Europe the term Cabin Crew is often used. In Asia, they are often called air hostess. In Malaysia and Indonesia, the term Pramugari is often used. All these terms mean the same, referring the staff that "man" and managed passengers in the aircraft cabin.

Job of the Cabin Crew
Let us ask the basic question, What is the job of a Cabin Crew. I bet, you will get different answers depending on whom you ask:-
a. What is the roles and responsibilities.
   - The major reason why the job exist is to take care of the safety of the passengers especially during emergencies and abnormal situations.
   - Provide the in-flight services - This include the foods and drinks, entertainment system, gifts and others.
   - Selling of in-flight products such as gifts, cigarette and others.
   - Cabin Crew as the Face of the Airline - The crew become the symbol of the airline, for example... Singapore Girls... the crew represents the airline in trying to reach the mind of the customers.

b. Jobs Activities

The jobs activities can be divided into 5 areas...... 1. Getting ready to the airport...  2. Before flight   3. In flight .... 4. After flight.......  5. Back at the base.

 1. Getting ready to the airport: I take this as a job activity although some of the crew do not consider so. We are not going to an office, where you can dress as you like. The make up has to follow the company's standard, so is you dress, your hair style and the perfume you use.

 2. So you go into the briefing room, before a flight you are briefed on the flight and schedule and special needs by the passengers. Then you will go the aircraft, make sure the things that you need are there. The equipments are there and in good order

Then the passengers will start to enter the aircraft. You wish them and usher them to their seats.ensure luggage is safely stowed away. Time to close the door, make sure no ground staff inside. As the aircraft taxi, the time for demonstration of  emergency equipment and procedures. The video system can make your job easier.

3. During a flight you will attend to the passengers needs. Make the necessary announcements, serve food and drinks and sell duty free goods. Give the passengers the headset as required. Lookout for suspicious characters and make the passenger comfortable. 

If there is emergency or abnormal situation, the crews role is to ensure the safety of the passengers.

4. At the end of the flight, cabin crew ensure passengers disembark safely. Then you need to fill up the necessary aircraft log, and other paperworks regarding in flight sales and duty free goods.

5. On return to base you need to settle the account of the in fight sales.

c. Work Environment.
The works as cabin crew can be demanding and strenuous, considering the expectation from the passengers, the timing and odd hours and the confined spaces in which they have to work in.

1. Place of Work- Normally a cabin crew works in an aircraft. The bigger percentage of the time is in the air. Depending of the rank, a airhostess may have office work, likely to be in the training and quality assurance. Senior air hostess may have to conduct classes for the juniors. There are also a group that do quality control, they fly to audit the performance of the cabin crews. They do reports and presentation.

2. He/she will be subjected to changing ambient pressure and temperature. There was concern of the effect of unfiltered cosmic ray on the crews, although there is no tested data available to support the fear.

3. Being a frequent air travelers, a cabin crew will suffer jet lag as he normally flying across  multiple time zones. The internal body clock can trigger psychotic and mood disorders.

The Effects of the Crew Performance on the Airline
Depending on the strategy of the airline, the cabin crew performance can be one of the important factors that determine the success of the airline.For Low Cost airlines, I think, the good services of the crews, will be less importance compared to a full-service carrier who is competing on service quality.

I would group the performance into two types:
a. Positive performance - when the crews do a good job, it is the degree of how good the job will vary.
b. The Negative Performance -

The reason why, the above grouping is necessary is because the effects of good and negative performance on the airlines is different.
A positive performance  of crews for low cost carriers may not have significant effects. This is because the passengers do not expect outstanding performance and the carrier selection was made based on other factors such as pricing. However poor performance will definitely a factor that draw away the passengers.
  
Job Specification
Refer to UK Ascentis for the skills set: Ascentis 
The example below give some idea about the requirements for the job of airhostess.
JOB SPECIFICATION
Job title:                     Cabin Crew
Occupational area:     Cabin
Employment type      :Full time
Location                   Your Home Base
Starting date             1 May 2010

Cabin Crew Member
Cabin Crew Member a fascinating, versatile and responsible profession. During your work on board you will be challenged by using your flexibility and creativity when delivering the high service standard, fullfilling passenger needs, encountering difficult situations at times and dealing with short flight times. Each flight promises an array of experiences: Caring for our international clientele, working in changing teams, layovers in pulsating metropolis and exotic places.

Duties
Assuring and applying the safety and security regulations on board
Caring for international guests on board
Independent flight preparation
Preparing the aeroplane cabin
Organising the workflow in the aeroplane galleys
Conducting the meal and beverage service
Carrying out the sales on board

Requirements
nationality of a specified country,
Minimum age:            20 years
Maximum age          : for some countries
Minimum height       : 158 cm
Normal weight        :
Excellent health and ability to work under pressure
Completed training and or similar school diploma
High standard of language skills in German and English; French, Italian, Spanish is an advantage (languages studied in a foreign country is appreciated)
Charming, friendly, team-orientated personality with willingness to serve
Quality awareness in terms of traditional Malaysian hospitality
Well-groomed appearance and impeccable manners
Flexibility (e.g. irregular working schedule)
Completed military service, if applicable
Good swimming skills

Department:   Cabin Crew
Starting date    1 May 2010
Contact
InformationRecruitment Cabin Crew
Tel: 1111 2222 333
email: email@sample.com

Application
Please send your CV together with the application form to: Airlines Ltd.
Human Resources Cabin Crew Recruitment
P.O. Box 123 345

MAS Crews Graduation 09

Eeswar lal says:
Good evening to concern.I have question to ask.I will be attending the interview on the 3rd.Can I know where can I get the letter of application.
Saturday, October 03, 2009 at 7:25 PM

Nurul Hasanah says:...Hi,...Unfortunately, I missed out on the 3rd October walk-in interview. May I know when is the next intake for cabin crew? I'm really interested because before this I was working as a customer service agent for Air New Zealand. I'm wondering if I may have a chance working for MAS now that I am in Malaysia....Tuesday, October 06, 2009 at 4:30 PM

emily says:....why mas does not want to make an open interview in sarawak?i really hope that there is an interview held here....Thursday, October 08, 2009 at 1:36 PM

sue says:.....I also missed out the 3rd October walk-in interview.May i know when is the next intake for cabin crew?.....Thursday, October 08, 2009 at 4:35 PM

eno vuduz says:
can someone tell me how the interview is conducted..?
by group or individual...?
Thursday, October 08, 2009 at 5:43 PM

Gregory Tan says:
Malaysia Airlines, ....I am an 18 year old Malaysian Student currently studying my last year of A-Levels in the UK and it is my dream job to work as a steward onboard Malaysia Airlines. However I would like to ask a few questions prior to the entry requirements stated on your website. I have passed all my GCSE/IGCSE exams for Mathematics, English, Economics, French, Chinese, Art and DT. I have been living abroad my entire life, and have acquired a good conversation level in Chinese and French however I do not know how to speak Bahasa Malaysia. Would this be a problem?

After completing my A-levels, I am going to apply for a biological science course in university which will take 3 years for me to complete. With this qualification could I still apply and become a cabin crew steward?

I hope to hear from you soon....Thank You....Gregory Tan...Thursday, October 08, 2009 at 9:08 PM

hana says:
i'm 19 years old now i'm study and diploma level .november 2008 i have selected until stage 3 for cabin crew interview..i'm a bit frust because can't go on to stage 4..may i now what are the criteria that u (MAS)looking for 3 and 4 stage???? hopefully i'll be a part of MAS in future
Wednesday, October 14, 2009 at 10:53 AM

doshan says:
hi,
i'm doshan who attend cabin crew interview last saturday, 10.10.09 and i was disqualified.
m quite disappointed.actually, i just wants to know the expectations to be a cabin crew.as i know, i did well in the interview.can please help me in this???
Wednesday, October 14, 2009 at 3:39 PM

KenHo says:
Hi Hana,
I went for the interview the about a weeks back I didn't get past 1st stage.. I'd sure like to know what's there on 2nd and 3rd stage. I'm sorry to hear you didn't pass.. But hey you're still young. You can always take it as an experience like what I took it as even if I did not pass. It was a great experience. Good luck and all the best to you on your next try.

Hey Doshan,
Hey bro sorry to hear you didn't make it through too. anyways don't be sad about it. Take it as an experience. For me I actually feel that one wont know much till they've been through it all. Well thats my feeling. I wont mind failing another 3 times just to experience it first hand and of course to make sure i pass on the 4th time haha.
Thursday, October 15, 2009 at 4:02 AM

vivian says:
hi, i missed the 3rd oct walk in interview. may i know when is the next intake for cabin crew?
thanks:)
Wednesday, October 21, 2009 at 1:41 PM

Mohamad Zaidi Abdul Rahman says:
We thank everyone who has expressed an interest to work with Malaysia Airlines. As in all recruitment process carried out by other organizations, the final decision is made by the panel.

We encourage you to keep a look out for our ads in the newspapers and online for the next interview session which we planned to have early next year.

Thank you and best regards,

MOHAMAD ZAIDI ABDUL RAHMAN
Senior Manager, Resourcing
Group Human Resource Division
Malaysia Airlines
Thursday, October 22, 2009 at 2:55 PM

anna says:
hello...

the contract is 5 years. let see, if i 'gadai' after 2 or 3 years would that be possible or do i have to finish my 5-year-contract?

my english isn't that good as my BM. is that okay? or do i have no chance at all then? but i can speak another language fluently.

and how about contact lens???
boleh pakai kan?

even if i dont have experiences in hospitality industry, is that okay?

i want it so bad to work as a cabin crew for MAS.

terimah kasih in advance! :)
Sunday, October 25, 2009 at 8:03 AM

siaohao says:
i had miss the oct session, i hope that i can join next session, which newspaper can know the session time??the star??or any chinese newspaper?
Sunday, October 25, 2009 at 11:38 PM

MHblog says:
Dear Emily,

We would like to thank you for your interest in Malaysia Airlines.

We are sorry to inform that at the moment we have not set dates and the next venues for our next cabin crew interview. We will advertise when we have secured all dates and venues. Do visit our website http://www.malaysiaairlines.com and look out for our ads in major newspapers from time to time.

Thank you.

Sumathi TS Singham
The Living MH Blog Team
Tuesday, October 27, 2009 at 12:51 PM

excited says:
thank u MAS. it's a dream came true :)
Wednesday, October 28, 2009 at 8:31 PM

Azidin Sulaiman says:
Dear Siaohan,

Thank you for visiting our blog.

Normally, we will advertise our ads in local newspapers e.g. The Star and Berita Harian. However, we do encourage you to have a look out for our ads in other newspapers as well.

Best regards.

Azidin Sulaiman
Manager
Advertising & Promotions
Malaysia Airlines
Thursday, October 29, 2009 at 9:23 AM

Melissa says:
I am keen to be part of MAS as a cabin crew..
I'm currently working in Changi Airport as acustomer service assistant..
Can i know when is the coming interview for MAS cabin crew...Thanks
Thursday, November 12, 2009 at 10:32 AM

fa says:
hai!!!..is there any next open interview for cabin crew for the month of november/december 2009 in kuala lumpur..i'm really intrested 2 b a part of MAS..im 21 yaers old,feeling old,scared tht i mite not get the opportunity 2 b 1..alwayz missed previous interviews..thuoght tht MAS did'nt open 4 cabin crews..
Friday, November 13, 2009 at 4:41 PM

min says:
there will b a walk in interview in kuching at Hilton 14 nov 2009..
and another 1 at pacific sutera, sabah next saturday 21 nov 2009..
=)
Saturday, November 14, 2009 at 4:49 AM

rebecca says:
To whom it may concern, my exams will be over early december this year. Therefore, i hope that the plan to have an interview early next year will go on according to plan. Please let the interview be held at the MAS Academy in Kelana Jaya. I would have gone for the interview today but it's all the way in Kuching. I will continue to search for updates online n through the papers. Thank you very much for your time and attention.
Saturday, November 14, 2009 at 4:12 PM

tine says:
hey! thats our dance pic! the traditional and the oldies(half latin half i also donno wad.MJ?....kekeke)good job everyone!~ miss the academy..
Sunday, November 15, 2009 at 2:42 PM

shelin says:
when is the latest intake for kl? is there any intake for next year
Monday, November 16, 2009 at 10:55 AM

Mohamad Zaidi Abdul Rahman says:
Dear All,

Thanks for your interests in Malaysia Airlines.

There will definitely be other walk-in interviews at our Malaysia Airlines Academy in Kelana Jaya. Please keep a look up for our advertisements in the local newspapers and our website at www.malaysiaairlines.com.

Looking forward to meet up with all of you in Kelana Jaya.

All the best!

Regards,

MOHAMAD ZAIDI ABDUL RAHMAN
Senior Manager, Resourcing
Group Human Resource Division
Malaysia Airlines
Tuesday, November 17, 2009 at 5:29 PM

Paisley says:
Can i post my resume for cabin crew position to Human Resource of MAS first even they no opening yet??

Thanks! :)
Sunday, November 22, 2009 at 11:14 PM

Cabin Crew Job description says:
Is this opening still available. Can I apply for Cabin Crew position.
Tuesday, November 24, 2009 at 3:57 PM

cupid says:
halo, i realised just have dream to be part of cabin crew since my recent years now.as i love travelling,random culture and places.. n thought MAS would be a great path for me to try..as MAS - world best airline.. but i missed out the walk-in interview in kuching,sarawak. As im located in kuching, so only a question, is there any other way i can go through to get in touch with MAS HR department for my resume acknowledgement..??
Thanks..
Your reply is much appreciated.
Wednesday, November 25, 2009 at 12:09 PM

FJN says:
Dear HR,
Please do let me know if there is a walk in interview held in Kelana Jaya, K.L recenlty! i hope not to miss out this opportunity
Thursday, November 26, 2009 at 3:06 PM

jane says:
hi!
May i want ask something question...
If my english isn't fluently,but i can speak another language fluently such like china and bahasa melayu...then i have chance to be cabin crew or no?
Wednesday, December 02, 2009 at 10:56 AM

Mohamad Zaidi Abdul Rahman says:
Dear Paisley,

Thank you for your interest in MAS cabin crew.

Sorry to know that you had missed our recent walk-in interviews. However, we do encourage you to keep a look out for our advertisements in the local newspapers and our website at www.malaysiaairlines.com since there will definitely be other walk-in interviews at our Malaysia Airlines Academy in Kelana Jaya.

All the best!

Regards,

MOHAMAD ZAIDI ABDUL RAHMAN
Senior Manager, Resourcing
Group Human Resource Division
Malaysia Airlines
Thursday, December 03, 2009 at 8:55 AM

TAN says:
Dir sir/Madam,

I have some question here, regarding MAS jobs in Kota Kinabalu, Sabah. Is that anyway to apply for MAS career in Kota Kinabalu? Beside Cabin Crew, such as Management, Marketing & Sales, Event & Promotion or any executive level or for fresh graduated enter lever?
Where can I get those information? & How could I apply for MAS career (due to hardly getting information on MAS vacancy),

Please Help,

Thank You.
Your Faithfully
TAN
Thursday, December 03, 2009 at 1:02 PM

fenny says:
dear sir/ mdm

may i know when is the accurate date for next cabin crew's interview at the academy will be held?
pls do let me know.
Monday, December 07, 2009 at 12:58 PM

eva says:
Dear HR,

I had went for the interview at Sabah on 21st November 2009. May i know when will the result come out? As if I'm fail, then i will have to register for future studies. Thank you.
Monday, December 07, 2009 at 6:23 PM

Mohamad Zaidi Abdul Rahman says:
Dear Tan,

Thank you for your interest in Malaysia Airlines.

We are sorry to inform that at the moment we have no vacancies in any of the post mentioned by you in Malaysia Airlines. We will advertise for it when the needs arise. Do visit our website http://www.malaysiaairlines.com and look out for our ads in major newspapers from time to time.

Best regards.

MOHAMAD ZAIDI ABDUL RAHMAN
Senior Manager, Resourcing
Group Human Resource Division
Malaysia Airlines
Tuesday, December 08, 2009 at 8:49 AM

Mohamad Zaidi Abdul Rahman says:
Dear Fenny,

Thank you for your interest in Malaysia Airlines.

Please be informed that we’ll have walk-in interviews for cabin crew in January 2010 onwards. Please keep a look-up for our ads in website and major newspaper.

Best regards.

MOHAMAD ZAIDI ABDUL RAHMAN
Senior Manager, Resourcing
Group Human Resource Division
Malaysia Airlines
Tuesday, December 08, 2009 at 8:52 AM

El says:
Does cabin crew allowed to wear contact lense?
Tuesday, December 08, 2009 at 4:52 PM

eva says:
Dear Mohd. Zaidi,

I had went for the interview at Sabah on 21st November 2009. May i know when will the result come out? Thank you.
Wednesday, December 09, 2009 at 8:47 PM

Saliza Saad says:
Dear Eva,

We thank you for your interest in Malaysia Airlines.

Please be informed that we have communicated the results to ALL cabin crew candidates that attended the final interview. Mode of communication is via e-mail, SMS or phone call.

Please contact the following personnel should you have further queries : Intan Zanariah @ 03 - 7840 2818, Azizan @ 03 - 7840 4298 or Cek Shahariza @ 03-7840 4183.

Thanks and regards.

Saliza Saad
Recruitment & Selection
Group Human Resource Division
Malaysia Airlines
Thursday, December 10, 2009 at 3:36 PM

Anita says:
hello sir,

would like to know if any interviews would be conducted for cabin crew in india. if so when and were would it be??

Regards.
Thursday, December 10, 2009 at 5:26 PM

gracia says:
Dear HR,

I haven’t receive any result from your side about my final interview at Sabah on 21 and 22 November,
And now left 2 week already and how I know my result?
Saturday, December 12, 2009 at 12:06 PM

Saliza Saad says: Dear Eva & Gracia,
Thank you for your queries.
Please be informed that we have communicated the interview results to all cabin crew candidates who have attended the final interview. You may contact Intan Zanariah @ 03 - 7840 2818, Azizan @ 03 - 7840 4298 or Cek Shahariza @ 03 - 7840 4183 should you require further assistance..
Thanks and regards.
Saliza Saad Manager Recruitment & Selection
Group Human Resource Division Malaysia Airlines
Monday, December 14, 2009 at 4:46 PM

Caryn says:
i was told that alot of junior crew are still stuck in the narrow body/ domestic flight, some even already flying for 3 yrs....will there be any changes to this since there are a few of new batches now?
Tuesday, December 15, 2009 at 10:38 AM

Mohamad Zaidi Abdul Rahman says:
Dear Caryn,

Thanking you for your interest in Malaysia Airlines Cabin Crew.

All cabin crew started with narrow body and depending on business requirements they will proceed to wide body. This is a process that all crew must undergo.

Best regards,

MOHAMAD ZAIDI ABDUL RAHMAN
Senior Manager, Resourcing
Group Human Resource Division
Malaysia Airlines
Wednesday, December 16, 2009 at 10:58 AM

Shaheela says:
Dear Mr.Mohd Zaidi,

I would like to know what is the exact date for the up coming interview for cabin crew? I am interested to be part of MAS Airlines cabin crew.

Thanks & Regards,
Shaheela
Sunday, December 20, 2009 at 5:58 PM

Jezz says:
Dear Mohamad Zaidi Abdul Rahman,

Greetings to you.

I am aware that the requirement for MAS cabin crew height is 157cm but my height is 156cm.
Do you think i stand a chance because the i meet the rest of the requirement.

Hope to hear from you soon.

Happy New Year.

Regards.
Thursday, December 31, 2009 at 4:11 PM

Cheong says:
Good evening,
Im 19 this year and wearing braces since March 2009,
the length of it is 2 years,
and my height is 165cm,
do you think i stand a chance for the interview?

hope to hear from u soon,
thank you,
Cheong.
Friday, January 15, 2010 at 2:16 AM

fry says: good evening,
im aware that the walk in interview for cabin crew will be held this month.may i know when is the interview's exact date?.. i am so passionate about being a cabin crew. i hope i will get a chance this time. wish me luck!
regards,fry
Saturday, January 16, 2010 at 12:00 AM

Farah Sharihan Binti Hazlan says: Dear Mr.Mohd Zaidi,
I am interested to be part of MAS Airlines cabin crew. I would like to know when is the exact date for the up coming interview for cabin crew?
Thanks & Regards,
Farah

RyanAir Cabin Crew Calender 2009

 
British Airline Training

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Glimpse of Working Life SIA

Singapore Airline is Recruiting

SIA is looking to a bright future. In line of this, the company is recruiting staff, the next interview in Kuala Lumpur will be on: 27/28 mar 2010.

The airline is also recruiting from other cities..... Singapore, China, Japan and India.... see the link at the bottom of this page.

I include an article on the bright future of SIA.

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It looks like SIA is once again become "a great way to fly".

Financially, things are starting to look brighter for the national carrier which has never reported a full year loss for decades.

After two quarters of losses, the airline is again in the black. and infact almost erased the previous six months combined losses in its third quarter ended on 31 Dec 2009.

The airline itself recorded net profits of $404 millions compared to the loss of $466 millons in its first half. This is from $231 millionoperating profit in the third quarter, against the operating loss of 157 millions in the previous quarter, not only with load factors improvement but also the yields. The hedging loss is lower.

If the trend continuous, then the national carriers will not only wipe out its previous losses but should report a modest profit for the financial year ending on March 31.Its stock price too had shot past $15/share. However SIA, a national icon that most of us are very proud of, should not rest on its laurels. Rather, it should work to improve its image that had in recent tims been somewhat tarnished by the airline's brashness and treatment of its loyal customers. Take for example the time that SIA decided to switch to all business class cabin for its direct service to New York and Los Angeles just before the recent financial crisis.

Customers who had earlier booked seats in economy on these direct flights were not upgraded - instead they were transferred to indirect flights - without any compensation for the added inconvenience.

A friend who had booked his daughter on executive economy back to Sigapore from New York was instead given a normal economy seat on an indirect flight.

To his consternation, the airline did not offer an apoligy nor did it automatically refund the additional fare paid for the executive economy seat.

SIA which reduced its all business class to New York from daily to five times a week last February, has since resumes its daily service as the world recovers from the crisis. Hopefully the airline will not resume its callousness with customers.

Then, there was the time when it decided to tighten its passenger loyalty programme and scrapped the much sought-after Solitaire PPS Club Life membership.

This raised the ire of many of its high revenue generating customers, especially those who were near the point of being admitted to the exclusive club. Some threatened to sue while others swore never again to support the carrier.

And often at the first sign of trouble SIA and its wholly-owned subsidiary SilkAir are too quick to trim the premium service for which passengers pay extra.For instance SilkAir appears to have recently returned to the era of silent movies, even in business class.Previously business class passengers on the regional carrier were provided a portable video player for their entertainment. This was taken away with nary a word of explanation.

And why do customers buying SIA tickets in Singapore often have to pay a huge premium over those buying the same sector tickets from the opposite end?

Like Fifa, the International Football Federation, SIA appears to think that people here in Singapore are much better off than elsewhere in the world and therefore can afford to pay more.

I'm sure that with the global economic recovery now underway, SIA will soon begin raising its prices (Perhaps, it already has).

Please don't be too hasty in withdrawing all the discounts that passengers were just beginning to get used to.

Yes, SIA is a great way to fly, but it can be even a greater way to fly.

Never take your loyal passengers for granted and be the airline that Singaporeans can continue to be proud of.

Taken from: http://www.todayonline.com/Comment/ EDC100308-0000049/still-a-great-way-to-fly
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Critical Skill For an Excellent Cabin Crew

By Joha Rahman 

Summary:
In the present highly competitive environment, the airlines have no choice but to maintain and develop the critical skills of the workforce to ensure its success. In this short article, the Author examined the single most important skill required by a cabin crew to excel in his or her job. Crew performance contribute significantly to airlines success.

Article

As I was enjoying the golden services in a premier airline, being involved in training and development, I cannot help but watch and analyze, and ask the question, "What are the critical skills required to be a first-class airhostess". As I was observing the interactions between crews and passengers, I was convinced that, communication skill is the answer.

This the basic skill required for those young girls and guys who aspire to become a airhostess or flight attendant. If you are one of them, a reading in this subject will benefit you, not only in the career as a cabin crew, but also in your other endeavors. As an airhostess, you will be in continuously interact and communication with the passengers. Sometime, we tend to think that communication is what we utter or speak, but actually it is much more than that, it refer to the whole process of sending the messages and what the other person (recipients) perceived. As a cabin crew or airhostess we are constantly serving the passengers. At all time our words and behavior are being continuously monitored by the customers. Similarly, if you were being interviewed for the position of a Cabin Crew, you must demonstrate your competency in this area. If you don't make a positive impression on the interview panel, most likely you will not get to be a airhostess.

The Different Types of Communications. Of course there are many classification of communication, but we are not indulging in an academic discussion. You many simply divide it into Verbal, Nonverbal and Written. However for our daily dealings with the passengers, the verbal and non-verbal is more critical. The written communication, although important within your organisation, it should not be practised with your passenger.

With the verbal communication, please consider these three items: - tone of our voice - choice of words - timing

Tone of voice: It will be obvious to a passenger, when you sound annoyed or angry, whether you actually are or not is not important, how what is perceived is significant. The passenger will not feel positive towards your and your airline. Do be careful not to be boosting and putting yourself too high. Sometime you may feel that the passenger is asking a very stupid or sarcastic questions, But Sarcasms is not for cabin crew, it is the biggest turn off for the passengers and most people. Actively listen to what the passenger has to say and respond to it and show you are interested, friendly but professional at the same time. We should never make our passenger feel little or embarrassed. Do not be bossy in your responses. The same is for us during interview' Practise these skills as they may not be the natural thing for you.

It's also true that the tone of your voice is important although hard for us to gauge it personally. May be you can ask your friend's opinion on how "pleasant" your voice is. May be you try to record it on the tape and listen to it. Try varying your tone and pitch.

CHOICE OF WORDS,
Back in the villages, the term uncles or unties are acceptable and even welcomed. Never use it in flight or interview, use the formal terms... Mister, Madam..Sir. Do remember that words had the cultural significance. Always show respect and put your passengers in high position and you are there to give the best service.

THE TIMING is very important. There are time when the passengers just want to be left alone. The important thing is for you the crew to know when to give the service and when to leave them alone. In an airline, the management had received constant complaints from the passengers, that they were not given time to alone, being awake to be served breakfast or dinner...etc.

Non Verbal Communication, Choice of dress. This is a topic by itself. Please spend time read articles about dress and make-up to get some more detail.

Eye contact. This is another area with cultural implication. The Eastern culture tend to put lower value to this, especially ladies are expected to be modest and not to be looking straight at another man. Play is by the ear. Different culture is different. your eye contacts show interest. Do not over do it, as you might be accused as rudely staring.

Body Language
Body language is unknowingly to be the most significant message that we are sending. How we say our words affect the listeners more than the actual word. Be careful as gestures are interpreted differently with various cultures. You supposed to be professional. Do not lean against the wall or fold your arms. I saw it on a some flight. To show interest, lean forward, but not too much. If the other person is shorter, bend down so that you are at the same level as the person you are talking to. Turn your whole body to face the passenger and not just your neck. Your posture is critical as it send different messages to the passengers.

Spent more than 10 years working in an International Airline in the field of Training and Development. Responsible for the Training Needs Analysis an providing the Training Solutions. My Learning Blog: http://learningblog-money-online.blogspot.com Article Source: http://EzineArticles.com/?expert=Joha_Rahman

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Airhostess Training in CA

Continental Airlines Flight Attendant Training, Houston






I had selected a video, from Youtube, giving some idea of the trainings that a crew has to undergo before graduating and flying with the aircraft. Cabin crews are A MUST all flight carrying passengers, immaterial if it is a commercial flight or a free flight. The number of crew required will depends on factors such as the number of passenger. For whatever reasons, if the number of cabin crews is reduced, you may have to reduce the number of passengers.

The official reason you need the crew is for safety reasons. This part, a crew has to get 100% mark. The video shows some trainings related to the safety aspect of the operation.

* Operating the door and deploy the slide/raft.
* Practice the jumping onto the escape slide/ managing your passengers.Notice the safety nets on the side, only in training environment.
* Control and extinguishing of fire
* The services training , serving the food and beverage.
* Wet Drill, jumping into the water with full uniform (not in video)

The video ended showing an aircraft with full passenger taking off.
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IATA Project Simplify Business

If you want to be cabin crew, you will need some basic idea of the airline industry. Therefore, I include some information on IATA.

IATA or International Air Transport Association is a business association of Airlines. Not all successful airlines are members of this association. However, as it is the biggest international body, it does has some influence on the way the airlines operate.

One of the project that had been going on for the last few years is the StB - simplifying the business. Rather than looking at airline as an entity, it is looking globally at the total operation and see how the total cost and efficiency can be improved. We have to bear in mind that airline are inter-dependant on each other and poor performance on one can affect the other parties.

These are the projects under IATA. Some of these projects are considered compulsory, without it, it will hamper the operation. For example the e-ticketing, other airlines will not accept manual ticket, so if your airline does not operate using e-tickets, your passengers will not be accepted by carriers.

StB -Simplify The Business' Projects
Bar Coded Boarding Passes (BCBP)
IATA e-freight
Baggage Improvement Program (BIP)
Fast Travel Program
IATA e-services

Completed Projects:
E-ticketing (ET) .... Remember the days when you went to the airline agents of the airlines themselves, you would be issued with nice tickets given to you in a beautiful folders... It is no longer exist...now you will be given just a piece of printed paper, even that, that is not the legal tender. You could walk to check in empty handed, and you need to prove your identity. Gone  were the days of tickets........

What people may not realise, is the cost to issue the tickets... lets us try to list them..........
1. Security printing... like printing of money....                              usd$ 5 each
2. Cost to security transport........                                                         ??
3. Security Room
4. Stock check and audit
5. Fraud cost - it the ticket is stolen... any destination can be written on it... airlines will honor it eventhough they know it is fraudulence ticket.
                                                              estimate $10 each issue

Now  the industry is saving on the cost.


 
Radio Frequency


The objective of  StB is to change the way airlines industry operates, the result will be better service and lower cost. It is expected the StB will save the airline about 16.8 billions.



How does StB realise industry-wide change?
to be continued...........
we are assisting the dream.... to be airhostess....


Other Similar Topic: Contextual Knowledge